Friday, 20 November 2015

Not About The Food: When Reviews Become War

review-wars

“You kill a protected lion, we kill your shitty business :)” “Millions will ALWAYS HATE YOU, Walter!” “you should suffer by an arrow! Then die by a bullet to the head!”  These are only three of the dozens of similar comments left on the Yelp page of a Bloomington, Minnesota dentist’s office. Online reviews are often a contentious affair, but what could cause such hatred toward a dentist? What could cause an outpouring of death threats, delivered both on the site and at the office? And what can we learn from it? The World vs. Walter Palmer Walter Palmer, a dentist...

Read the full article: Not About The Food: When Reviews Become War



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