How many I.T. techs does it take to change a lightbulb? None, you didn’t submit a help desk ticket for it. Why does it seem so difficult to get good help from your I.T. help support these days? Do you feel like you get treated like you’re stupid, or like the person on the other end of the phone is annoyed because you called the help line? There are a lot of reasons for a bad experience when you’re dealing with tech support. Some of those situations may be due to the personality of the support team member taking the...
Read the full article: 5 Tricks To Get Your IT Department To Help You Faster
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